| 1. What
were your infulences, how did you learn how to
play? |
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George has been
playing since a very early age..., and the other
members have their own stories which you would
know already if you had visited the bio page. So
if you still haven' t gone there just click HERE.
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| 2.
Who do
we contact & how much is it for you to come play
for us? |
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We get this
question a lot. Please contact either George or
John. Their numbers can be found on both the appearances
page and the contact
page.
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| 3. How
long does it take to deliver & how
much for shipping & handling? |
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| We
ship product twice a week (more if orders are
heavy). So if you pay by credit card, money
order, or cashier's check we should ship your
stuff within a few days of receiving the order.
If you pay by personal check, we'll have to
wait an extra few days for the check to clear.
We ship Priority Mail (with delivery confirmation)
on standard orders but Fed Ex is available
upon special request, just e-mail us for a
quote. |
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| Of
course, in the event that a shirt or CD is
temporarily out of stock and we need to print
more it could take 2 to 4 weeks (for shirts,
CD's longer) to fill the order. If we are experiencing
significant delays with your order we will
contact you via e-mail. You can always e-mail
us via this site prior
to your purchase for
the latest information on T-shirt and CD availability
if you wish . |
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| As
far as shipping and handeling, this was a tough
one. We decided after much debate & thought
to ship all of our shirts & CD's via USPS Priority
Mail (with delivery confirmation) so that we
can keep the cost of shipping our shirts &
Cd's at the lowest possible price while still
being able to track the order. By doing this
we pass
on the value to you. The shipping & handling
break down is as follows: $5 for
the first shirt / CD
(item) purchased
from 2 to 4 items it's $3.00
PER ITEM,
5 to 7 items it's $2.00
PER ITEM,
8 to 10 items it's $1.75
PER ITEM & anything
from 11 items and up is $1.50
PER ITEM. Don't
worry about doing the math, when you checkout
via
PayPal it calculates
this for you and on the Check/MO form we created
a simple drop down menu to help you based on
total items ordered. We apologize for the
weird shipping & handling calculations
but we are limited on how we can charge for
shipping because PayPal's shopping cart is
very limited on how you can calculate shipping
charges. Once we become a bit more shopping
cart savvy we will host our very own shopping
cart (any good recommendations you could give
would be very helpful) and will be separating
shipping charges with handling charges and
therefore will be able to give accurate quotes
based on the total weight of order. So take
advantage of our shipping methods while they
last. So to sum up if you buy more stuff you
get a better deal on the shipping & handling. |
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| 4. Is
my credit card information safe? |
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We
take this very serious. We have partnered up
with PayPal to provide
you with an easy to follow, safe and secure shopping
experience. You don't
know us from Adam, so we have decided to stay
out of collecting credit cards from you all together.
Instead millions of people have used PayPal and
trust them so we decided that this was the route
to go. Also we are a VERIFIED
PAYPAL business,
which means that your credit card transaction
is insured against fraud at no extra cost to
you. For more important detailed information
on PayPal's security read the topic on security
policies.
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| 5. What
if I wan't to pay with Money Order or Check? |
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We
gladly accept both personal & certified checks
along with money orders. All you need to do is
go and press the "Order Form" button
at the bottom of our shirts / order page which
will open our order form in a separate window
for you to fill out and print. Then follow the
directions on the form for information on who
to make the check out to and where to send it.
Keep in mind that orders will take longer to
process if they are paid with personal checks.
For more information about that read the topic
regarding our shipping policies. Also
don't forget if we get a returned check back
from the bank for whatever reason, we will have
to hit you up with a $25 returned check charge.
Don't say we didn't warn you.
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| 6. I'm
having problems with the order form, what's wrong? |
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O.K.
here's what might be wrong. If after you hit
the "Order
Form" button at the bottom of our shirts
/ order page and nothing happens you may have "pop
up blocking" software on your computer which
prevents windows from opening. This is the only
instance on our site where we "pop up" a
window for you to view. We only do this because
in order for you to print out the form we needed
to do away with the navigation bar at the top,
so that the order form will print out on one
page. Because of this we decided to "pop" open
this window. To fix the problem just disable
your "pop up" blocking software for
a quicky then go again and press the "Order
Form" button. If this is too stressful for
you or you can't stand the sight of a "pop
up" window (sorry, I like typing "pop")
then you can click on the following link, or
copy and paste it to your address bar above: http://www.greektycoons.com/orderform.html Just
make sure to hit the "back" button
to come back to the Greek Tycoons web site when
you are ready.
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| 7. I'm
doing a report for school, what's the capital of
Greece? |
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Athens. The site
of the 2004 Summer Olympics - duhhh. You should know
this. |
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| 8. What's
your return policy? |
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O.K.,
now why would you want to return such cool stuff?
Well . . . for what ever reason you must follow
the GreekTycoons.com's official policy on returning
stuff which is the following: All items are
triple checked for the highest quality possible.
So because of this returns are accepted ONLY
for
defective
merchandise that somehow have slipped through
the cracks. Furthermore returns can only be done
within 7 days of receiving your order (which
we will know because we are delivering all our
orders with delivery confirmation) and the original
invoice / receipt must accompany all returns.
Keep in mind that shipping & handling are
non refundable and you must ship the returned
items to us at your own expense (we recommend
you insure the item(s) as we are not liable for
lost or damaged items returned to us). For
more information on the process of returning
an item(s) please
e-mail us as
soon as possible. So
to sum up you can't return a shirt if you order
the wrong size, wrong color, or if you just don't
like it and as far as the CD's go, unless they
don't play or are defective sorry can't help
you (just give it to someone else, or resell
it at a record store, we won't mind).
Thank you for understanding.
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| 9. What's
the Greektycoons.com privacy & security policy? |
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| We
at GreekTycoons.com can't stand
getting spam as much as the next guy. For that
reason
alone,
if you sign up for our mailing list you will
only be getting news updates, e-mail coupons,
and other goodies from time to time from us
and no one else. We will in no way sell, barter,
or give out any of your information to anyone.
No matter how much they beg or bribe us! |
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| As
far as security is concerned we decided to
collecting credit cards orders via the Pay
Pal portal since we have been assured that
it is both secure and encrypted. Here's what
you can do to check up on us. If you notice
once you view your shopping cart and continue
to the checkout you are now on PayPal's web
site which means that you can shop with confidence
knowing that the latest in
Military Grade Encryption is working for you.
You can double check this by noting that on
the address bar on top it has "https://" the "s" at
the end denotes a secure server that you are
on. In addition if you notice a picture of
a closed lock at the bottom right of your browser
window, this also denotes that you are on a
secure server. This is very important because
when a site is secure this means that information
that you provide, such as your name or credit-card
number, is encrypted so that other people can’t
read it. If you still aren't satisfied here's
something else you can check. When you are
on PayPal's secure site click on FILE then
click PROPERTIES and once the properties window
opens up click on the Certificates button on
the bottom right corner to actually see PayPal's
security certificate to make sure that it is
up to date. With all this in place you can
rest easy that your credit card information
is safe. Visit PayPal.com for
more information. |
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| 10. Dang
it! My questions not here, what do I do? |
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As always
if you have any questions or comments for
the band or web guy on anything at all
don't hesitate to contact us through our contact
page. If you would like to just send
us some nice
comments
feel free to post them on our bulletin
board section. THANKS ! ! !
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