..
What were your infulences, how did you learn how to play?
Who do we contact & how much is it for you to come play for us?
How long does it take to deliver & how much for shipping & handling ?
Is my credit card information safe?
What if I wan't to pay with Money Order or Check?
I'm having problems with the order form, what's wrong?
I'm doing a report for school, what's the capital of Greece?
What's your return policy?
What's the Greektycoons.com privacy & security policy?
Dang it! My questions not here, what do I do?
 
1. What were your infulences, how did you learn how to play?
 

George has been playing since a very early age..., and the other members have their own stories which you would know already if you had visited the bio page. So if you still haven' t gone there just click HERE.

 
2. Who do we contact & how much is it for you to come play for us?
 

We get this question a lot. Please contact either George or John. Their numbers can be found on both the appearances page and the contact page.

 
3. How long does it take to deliver & how much for shipping & handling?
 
We ship product twice a week (more if orders are heavy). So if you pay by credit card, money order, or cashier's check we should ship your stuff within a few days of receiving the order. If you pay by personal check, we'll have to wait an extra few days for the check to clear. We ship Priority Mail (with delivery confirmation) on standard orders but Fed Ex is available upon special request, just e-mail us for a quote.
 
Of course, in the event that a shirt or CD is temporarily out of stock and we need to print more it could take 2 to 4 weeks (for shirts, CD's longer) to fill the order. If we are experiencing significant delays with your order we will contact you via e-mail. You can always e-mail us via this site prior to your purchase for the latest information on T-shirt and CD availability if you wish .
 
As far as shipping and handeling, this was a tough one. We decided after much debate & thought to ship all of our shirts & CD's via USPS Priority Mail (with delivery confirmation) so that we can keep the cost of shipping our shirts & Cd's at the lowest possible price while still being able to track the order. By doing this we pass on the value to you. The shipping & handling break down is as follows: $5 for the first shirt / CD (item) purchased from 2 to 4 items it's $3.00 PER ITEM, 5 to 7 items it's $2.00 PER ITEM, 8 to 10 items it's $1.75 PER ITEM & anything from 11 items and up is $1.50 PER ITEM. Don't worry about doing the math, when you checkout via PayPal it calculates this for you and on the Check/MO form we created a simple drop down menu to help you based on total items ordered. We apologize for the weird shipping & handling calculations but we are limited on how we can charge for shipping because PayPal's shopping cart is very limited on how you can calculate shipping charges. Once we become a bit more shopping cart savvy we will host our very own shopping cart (any good recommendations you could give would be very helpful) and will be separating shipping charges with handling charges and therefore will be able to give accurate quotes based on the total weight of order. So take advantage of our shipping methods while they last. So to sum up if you buy more stuff you get a better deal on the shipping & handling.
 
4. Is my credit card information safe?
 

We take this very serious. We have partnered up with PayPal to provide you with an easy to follow, safe and secure shopping experience. You don't know us from Adam, so we have decided to stay out of collecting credit cards from you all together. Instead millions of people have used PayPal and trust them so we decided that this was the route to go. Also we are a VERIFIED PAYPAL business, which means that your credit card transaction is insured against fraud at no extra cost to you. For more important detailed information on PayPal's security read the topic on security policies.

Official PayPal Seal
 
5. What if I wan't to pay with Money Order or Check?
 

We gladly accept both personal & certified checks along with money orders. All you need to do is go and press the "Order Form" button at the bottom of our shirts / order page which will open our order form in a separate window for you to fill out and print. Then follow the directions on the form for information on who to make the check out to and where to send it. Keep in mind that orders will take longer to process if they are paid with personal checks. For more information about that read the topic regarding our shipping policies. Also don't forget if we get a returned check back from the bank for whatever reason, we will have to hit you up with a $25 returned check charge. Don't say we didn't warn you.

 
6. I'm having problems with the order form, what's wrong?
 

O.K. here's what might be wrong. If after you hit the "Order Form" button at the bottom of our shirts / order page and nothing happens you may have "pop up blocking" software on your computer which prevents windows from opening. This is the only instance on our site where we "pop up" a window for you to view. We only do this because in order for you to print out the form we needed to do away with the navigation bar at the top, so that the order form will print out on one page. Because of this we decided to "pop" open this window. To fix the problem just disable your "pop up" blocking software for a quicky then go again and press the "Order Form" button. If this is too stressful for you or you can't stand the sight of a "pop up" window (sorry, I like typing "pop") then you can click on the following link, or copy and paste it to your address bar above: http://www.greektycoons.com/orderform.html Just make sure to hit the "back" button to come back to the Greek Tycoons web site when you are ready.

 
7. I'm doing a report for school, what's the capital of Greece?
  Athens. The site of the 2004 Summer Olympics - duhhh. You should know this.
 
8. What's your return policy?
 

O.K., now why would you want to return such cool stuff? Well . . . for what ever reason you must follow the GreekTycoons.com's official policy on returning stuff which is the following: All items are triple checked for the highest quality possible. So because of this returns are accepted ONLY for defective merchandise that somehow have slipped through the cracks. Furthermore returns can only be done within 7 days of receiving your order (which we will know because we are delivering all our orders with delivery confirmation) and the original invoice / receipt must accompany all returns. Keep in mind that shipping & handling are non refundable and you must ship the returned items to us at your own expense (we recommend you insure the item(s) as we are not liable for lost or damaged items returned to us). For more information on the process of returning an item(s) please e-mail us as soon as possible. So to sum up you can't return a shirt if you order the wrong size, wrong color, or if you just don't like it and as far as the CD's go, unless they don't play or are defective sorry can't help you (just give it to someone else, or resell it at a record store, we won't mind). Thank you for understanding.

 
9. What's the Greektycoons.com privacy & security policy?
 
We at GreekTycoons.com can't stand getting spam as much as the next guy. For that reason alone, if you sign up for our mailing list you will only be getting news updates, e-mail coupons, and other goodies from time to time from us and no one else. We will in no way sell, barter, or give out any of your information to anyone. No matter how much they beg or bribe us!
 
As far as security is concerned we decided to collecting credit cards orders via the Pay Pal portal since we have been assured that it is both secure and encrypted. Here's what you can do to check up on us. If you notice once you view your shopping cart and continue to the checkout you are now on PayPal's web site which means that you can shop with confidence knowing that the latest in Military Grade Encryption is working for you. You can double check this by noting that on the address bar on top it has "https://" the "s" at the end denotes a secure server that you are on. In addition if you notice a picture of a closed lock at the bottom right of your browser window, this also denotes that you are on a secure server. This is very important because when a site is secure this means that information that you provide, such as your name or credit-card number, is encrypted so that other people can’t read it. If you still aren't satisfied here's something else you can check. When you are on PayPal's secure site click on FILE then click PROPERTIES and once the properties window opens up click on the Certificates button on the bottom right corner to actually see PayPal's security certificate to make sure that it is up to date. With all this in place you can rest easy that your credit card information is safe. Visit PayPal.com for more information.
10. Dang it! My questions not here, what do I do?
 

As always if you have any questions or comments for the band or web guy on anything at all don't hesitate to contact us through our contact page. If you would like to just send us some nice comments feel free to post them on our bulletin board section. THANKS ! ! !

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